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An issue with China Eastern?
Here's a guide through people's most frequent issues with China Eastern and how to sort them out. Get all the available contact options to reach China Eastern and how to file a complaint.
China Eastern telephone numbers
| Customer Support | 3339000777 |
| London Airport | 2087597597 |
China Eastern Airlines is one of the three major airlines in China, alongside Air China and China Southern Airlines. It is headquartered in the Pudong district of Shanghai and has a large hub at Shanghai Pudong International Airport. The airline was founded on June 25, 1988, as part of the Civil Aviation Administration of China. It is the only Chinese carrier with a five-star rating from Skytrax.
China Eastern began operating flights to the United Kingdom in 1995, with service to London Heathrow Airport. The airline has since expanded its route network in the UK, serving Manchester, Birmingham, and Edinburgh. In addition to passenger service, China Eastern also operates cargo flights between the two countries. The airline's UK operations are based at London Heathrow Airport and Manchester Airport.
What is China Eastern Covid policy?
Due to the Covid-19 pandemic it is important that you check each airline travel updates before booking a flight as well as right before your flight. Before booking and before your flight read China Eastern News
What are the terms for reimbursement for cancelled or delayed flights with China Eastern?
If you had a problem with a flight, such as a cancellation, delays or you were denied boarding you should ask if you are eligible for compensation. These may include a hotel room to wait for the next available flight, phone calls, refreshments or a choice for reimbursement. To know about China Eastern refund policy click here.
How do I check in for my China Eastern flight?
If your flight is coming up we recommend you do your check-in online, this way you will be able to bypass lines and avoid some of the airport hassle. Visit China Eastern online check-in portal. Enter your order or ticket number, name and document number.
How do I manage my China Eastern flight booking?
If you have already booked your flight you can add baggage, select your seat, change your flight, the passenger details, view the booking, insure your travel, select special meals among others online. To manage your China Eastern flight click here. Enter your order or ticket number and name.
What is the status of my China Eastern flight?
Go to this link to find out about a flight status. Enter departure and place of destination or flight number and date.
How to contact China Eastern?
To contact China Eastern, either to file a claim, ask a questions or any other reason, you can do so by calling : 3339000777 (Customer Support) 2087597597 (London Airport)
You can also reach China Eastern online through this options: