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An issue with China Southern Airlines?
Here's a guide through people's most frequent issues with China Southern Airlines and how to sort them out. Get all the available contact options to reach China Southern Airlines and how to file a complaint.
China Southern Airlines telephone numbers
| Customer Service | 008664008695539 |
| Sky Pearl Club | 00862086682000 |
| London Office | updateinfo |
China Southern Airlines is a Chinese airline company, headquartered in Guangzhou. The company was founded on 1 July 1988 and commenced operations on 1 September 1988. It is the largest airline in Asia and the sixth-largest airline in the world, with a fleet of over 580 aircraft. China Southern Airlines operates flights to 400 destinations in more than 60 countries and regions.
The airline has a strong presence in the United Kingdom, where it operates flights to London, Manchester and Birmingham. In London, China Southern Airlines operates out of Heathrow Airport, while in Manchester and Birmingham, the airline operates out of Manchester Airport and Birmingham Airport respectively
China Southern Airlines offers a number of passenger services in the United Kingdom, including Economy Class, Business Class and First Class. The airline also offers a range of special fares to UK passengers, including discounts for students and seniors. In addition, China Southern Airlines offers its exclusive Sky Pearl Club loyalty programme to UK passengers, which provides a range of benefits including priority boarding and access to airport lounges
From its base at Heathrow Airport, China Southern Airlines offers direct flights to Beijing, Shanghai and Guangzhou. The airline also offers connecting flights from Heathrow to other destinations in China, including Chengdu, Xiamen and Wuhan.
What is China Southern Airlines Covid policy?
Due to the Covid-19 pandemic it is important that you check each airline travel updates before booking a flight as well as right before your flight. Click here to read about China Southern Airlines Covid-19 prevention measures.
What are the terms for reimbursement for cancelled or delayed flights with China Southern Airlines?
If you had a problem with a flight, such as a cancellation, delays or you were denied boarding you should ask if you are eligible for compensation. These may include a hotel room to wait for the next available flight, phone calls, refreshments or a choice for reimbursement. To request a refund for your China Southern Airlines flight visit their Change and Refund website.
How do I check in for my China Southern Airlines flight?
If your flight is coming up we recommend you do your check-in online, this way you will be able to bypass lines and avoid some of the airport hassle. Go to this link for online check-in.
How do I manage my China Southern Airlines flight booking?
If you have already booked your flight you can add baggage, select your seat, change your flight, the passenger details, view the booking, insure your travel, select special meals among others online. You can manage your China Southern Airlines booking by clicking here. Enter your mobile, email, Sky Pearl number or ID and password.
What is the status of my China Southern Airlines flight?
Enter the departure city, arrival city and flight date on the China Southern Airlines flight status website. You can also search by flight number.
How to contact China Southern Airlines?
To contact China Southern Airlines, either to file a claim, ask a questions or any other reason, you can do so by calling : 008664008695539 (Customer Service) 00862086682000 (Sky Pearl Club) updateinfo (London Office)
You can also reach China Southern Airlines online through this options: