An issue with EDF Energy?

If you want to suscribe to EDF Energy you have to complete your address details in their website and create an account. Once you have a quote, they will contact your previous supplier and let you know when the switch is done.

If you want to cancel your contract with EDF Energy, you have to sign an agreement with a new provider first. Your new provider will contact EDF and you have to wait the final statement in around 6 weeks after your new contract.

If you’re moving home and you want to continue with EDF Energy you just have to notify the company a few days before you move (no more tha 14 days) or once you 've move in (no after 30 days). You will need to provide your account number, your new address, the closing meter readings and the contact details of your landord if it is the case.

To contact EDF Energy, either to file a claim, ask a questions or any other reason, you can do so by calling : 0333 200 5100 (Customer Service)

You can also reach EDF Energy online through this options:

Twitter : https://twitter.com/edfenergy

Facebook : https://www.facebook.com/edfenergy