An issue with Dune London?

You can return any item purchased online within 28 days of delivery. You must fill in any paperwork found in the original package which includes a return label. Free return labels can also be found in store and several collection partners. It can take up to 5 days for the returned package to arrive after drop off. In sore returns are also available with a valid proof of purchase. The items must be unworn or unmarked, with the box in a saleable condition and in its original packaging if possible. Earrings and face masks cannot be returned for hygienical reasons. Exchanges are not available.

To obtain refund from Dune London you must comply with the return policy first: items must be returned within 28 days upon delivery, unworn or unmarked, with the box in a saleable condition and in its original packaging if possible. Valid proof of purchase and return paperwork must be filled in order for the return process so be completed. After this you may receive a full refund. Keep in mind that refunds can take up to 5 days after receiving the returned products and that exchanges are unavailable.

To contact Dune London, either to file a claim, ask a questions or any other reason, you can do so by calling : 01202 037 097 (Customer Service )

You can also reach Dune London online through this options:

Email : [email protected]

Twitter : https://twitter.com/DuneLondonHelp

Facebook : https://www.facebook.com/DuneLondon