An issue with Homebase?

You can return your items within 30 days upon receipt in its original package, unused and in resalable condition. Some items cannot be returned because of hygienic reasons such as: perishable goods, measure items, mixed paint items, sealed items because of hygienic purposes that are unsealed. Returns can be made in-store and by Click and Collect service by contacting to Customer Service at 0333 003 7084. Remember to include receipt or order confirmation and the payment card you used to purchase or place your order with.

n order to get a refund, you must return the purchased items within 30 days of delivery in its original package, unused and in resalable condition. Keep in mind that not all items can be refunded such as perishable goods, measure items, mixed paint items, sealed items because of hygienic purposes that are unsealed. If you return the items in-store it will take 3 to 5 days to appear in your account; if you return the item via collection, it can take up to 7 days to see the refund in your account.

Exchanges are available within 30 days of delivery if they are unused and in a resalable condition as long as you present receipt or order confirmation. Keep in mind that not all items can be exchanged such as perishable goods, measure items, mixed paint items, sealed items because of hygienic purposes that are unsealed.

To contact Homebase, either to file a claim, ask a questions or any other reason, you can do so by calling : 0333 003 7084 (Customer Service )

You can also reach Homebase online through this options:

Twitter : https://twitter.com/homebase_uk

Facebook : https://www.facebook.com/homebase

Contact form : https://help.homebase.co.uk/hc/en-gb/requests/new