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An issue with Uniqlo?
Here's a guide through people's most frequent issues with Uniqlo and how to sort them out. Get all the available contact options to reach Uniqlo and how to file a complaint.
How can I return a product from Uniqlo?
You can return your purchase within 28 days of receiving it as long as the product is in its original packaging and contains its tags and/or labels. Some exceptions apply, especially with innerwear, underwear, swimwear, masks and personalized items. Returns can be made in store except for online items purchased items that must be returned by post to UNIQLO / Arvato, Plot 10A Faraday Avenue, Hams Hall Distribution Park, Birmingham, B46 1AL, United Kingdom.
How can I get refund from Uniqlo?
Refunds take up to 14 days since the day the product arrive to the warehouse located in UNIQLO / Arvato, Plot 10A Faraday Avenue, Hams Hall Distribution Park, Birmingham, B46 1AL, United Kingdom. Some exceptions apply: innerwear, underwear, swimwear, masks and personalized items. Once processed, refunds will be made in the same method as the original payment was made and will only cover the cost of the product, so delivery costs will not be refunded.