online-shopping > Wickles
An issue with Wickles?
Here's a guide through people's most frequent issues with Wickles and how to sort them out. Get all the available contact options to reach Wickles and how to file a complaint.
How can I return a product from Wickles?
To return a purchase in store please send an email to [email protected] informing about your intentions. You have 14 days to make the return online or in store since the moment your order is ready, and they must be unused, in its original condition and with its original packaging and tags and labels. Some exceptions apply, especially for gift cards, toiletries, food, under garments, clearance sale items, custom orders and earrings, which cannot be returned. A valid proof of purchase must be presented as well.
How can I get refund from Wickles?
To get refund you should return your purchase within 14 days of your order being ready. You will receive an email with the approval or rejection of your refund request once the item is inspected. Upon approval, the refund will be made to the original payment method. Keep in mind that it takes some days for the refund to process for both Wickle and the bank institution so you won´t see your credit deposited right away.