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An issue with Wilko?
Here's a guide through people's most frequent issues with Wilko and how to sort them out. Get all the available contact options to reach Wilko and how to file a complaint.
How can I return a product from Wilko?
You should return your purchase within 28 days of delivery with a valid proof of purchase. There are some exceptions such as lottery products, gift cards and phone cards. The product should be in its original packaging if possible. In store as well as collection returning option are available from one of the delivery partners.
How can I get refund from Wilko?
To obtain refund from your purchase you should return the product within 28 days of delivery, with a valid proof of purchase, to any in store or by collection with any delivery partner. Refunds take from 5 – 7 working days to process depending whether the purchase was made with credit card or PayPal. Keep in mind that lottery products, gift cards and phone cards cannot be returned nor refunded.