An issue with Co Op Travel?

You can ask for a refund at 01922 896 919 or write to [email protected]. It usually takes 14 days to process the operation for the travel agencies and the company, plus the days each bank institution takes to deposit the funds into your account, but because of personal shortage and volume operations it can take a month or so. You can also choose for a Refund Credit Note which allows you to spend the money refunded on another package for the same price as the refunded one.

To cancel your holiday the lead name must send a written notice by post or email to [email protected] and the proof of receipt. Administrative and cancellation fees will apply and can be up to 100% of the price depending on the anticipation of the cancellation. The fees will vary depending on each company’s terms and conditions.

You should first issue the complaint to the local supplier or agent to solve the problem immediately if possible and also to increase the chance of a refund if it applies. You can also write to [email protected] to help you with the process.

To contact Co Op Travel, either to file a claim, ask a questions or any other reason, you can do so by calling : 01922 896 919 (Customer Service) 01922 895 701 (Customer Service) 01922908389 (Customer Service)

You can also reach Co Op Travel online through this options:

Email : [email protected]

Twitter : https://twitter.com/coop_travel

Facebook : https://www.facebook.com/cooperativetraveluk/

Contact form : https://www.cooptravel.co.uk/contact-us