An issue with On the beach?

To cancel your holidays call Customer Service at 0161 509 3700, or by email at [email protected]. Most flights are non-refundable regardless of the anticipation because they are ruled by their own terms and conditions. Amendments have an administrative cost and not always are possible.

You should contact immediately the local supplier to address your complaint. If the matter is not solved, contact Customer Service at 0161 509 3700, or by email at [email protected] as soon as possible with every piece of information. You have up to 28 days to issue your complaint after you come back from your trip

To ask for a refund you should contact Customer Service at 0161 509 3700, and by email to [email protected]. Please note that not all items are refunded. You will receive an email that tells you that you refund is ready to collect. Another option is to ask for a voucher to use it afterwards but this will depend on each company’s terms and conditions.

To contact On the beach, either to file a claim, ask a questions or any other reason, you can do so by calling : 0161 509 3700 (Customer Service)

You can also reach On the beach online through this options:

Email : [email protected].

Twitter : https://twitter.com/OnTheBeachUK

Facebook : https://www.facebook.com/onthebeachholidays